Lice Treatment Group - Guarantee Policy
At LTG Lice Removal Services, we take pride in our work and believe in the services that we provide you with. We are dedicated to making sure that you and your family are completely satisfied and offer a 15 day guarantee after your lice treatment appointment.
Our Guarantee Requires:
* All household members and caregivers (babysitters are considered to be part of a “household”) are checked and treated if necessary for head lice on the same day by an LTG technician otherwise the guarantee is void- no exceptions.
* You and your family follow the aftercare instructions, which washes the hair (special lice treatment shampoo, which will be provided by your Lice Removal technician) for the next 7 up to 15 days after your lice treatment, depending on the infestation.
*If head lice are discovered after following the aftercare instructions, clients will be treated free of charge. We do request that you save any evidence of lice and/or nits as there must be evidence of an active lice infestation in order for the guarantee to apply. The customer will be required to pay for a Head Lice Check or Follow-Up Visit to determine whether head lice are present.